Flexfire LEDs SMS Terms and Conditions

By opting in to receive SMS/text messages from Flexfire LEDs, Inc. ("Flexfire LEDs," "we," "us," or "our"), you agree to these SMS Terms and Conditions ("Terms"). Please read these Terms carefully before subscribing to our SMS program.

These Terms are a legally binding agreement between you and Flexfire LEDs, Inc. If you do not agree to these Terms, do not opt in to our SMS program.

Program Name

Flexfire LEDs SMS Alerts

Toll-Free Number

+1 (885) 771-4672

What You Will Receive

When you subscribe to Flexfire LEDs SMS Alerts, you will receive recurring automated marketing and informational text messages, including:

• Sale announcements and promotional offers
• Exclusive discount codes
• New product launch notifications
• Back-in-stock alerts
• Price drop notifications
• Low inventory warnings
• Shopping cart reminders
• Installation tips and project inspiration
• Order and shipping updates (transactional)

Message Frequency

Message frequency varies. You can expect to receive approximately 4-10 messages per month, though frequency may increase during promotional periods such as holidays and major sales events.

To subscribe to Flexfire LEDs SMS Alerts, you must:

1. Be at least 18 years of age
2. Be a resident of the United States
3. Be the owner or authorized user of the mobile phone number you provide
4. Have a text-messaging-enabled mobile device
5. Have a current wireless service plan that supports SMS messaging

By opting in, you represent and warrant that you meet all eligibility requirements.

Your Consent to Receive Messages

By providing your mobile phone number and opting in to Flexfire LEDs SMS Alerts, you expressly consent to receive recurring automated marketing and informational text messages from Flexfire LEDs at the mobile number you provided.

You understand and agree that:

• Text messages may be sent using an automatic telephone dialing system or other automated technology
• Your consent is not required as a condition of purchasing any goods or services from Flexfire LEDs
• Message and data rates may apply depending on your wireless carrier and plan
• You may revoke your consent at any time by following the opt-out instructions below

CONSENT IS NOT A CONDITION OF PURCHASE

Message and data rates may apply. Flexfire LEDs does not charge for the text messages we send. However, your mobile carrier may charge you for each text message you send or receive based on your wireless plan.

You are solely responsible for any message or data charges imposed by your wireless carrier. Contact your carrier for details about your text messaging plan and rates.

Supported Carriers

Flexfire LEDs SMS Alerts are available on most major U.S. wireless carriers, including but not limited to:

Carriers are not liable for delayed or undelivered messages.

You may opt out of Flexfire LEDs SMS Alerts at any time by using any of the following methods:

Text STOP

Reply to any Flexfire LEDs text message with:

• STOP
• END
• CANCEL
• UNSUBSCRIBE
• QUIT

Other Methods

• Call: 1-844-353-9347
• Email: info@flexfireleds.com
• Online: flexfireleds.com/contact
• Mail: Flexfire LEDs, Inc., 3554 Business Park Dr, Suite F, Costa Mesa, CA 92626

After You Opt Out

After you text STOP or otherwise opt out:

1. You will receive one (1) confirmation message acknowledging your opt-out
2. Your request will be processed within 10 business days
3. You will no longer receive marketing text messages from Flexfire LEDs
4. You may continue to receive transactional messages related to existing orders as permitted by law
5. Opting out of SMS does not affect your email subscription or Flexfire LEDs account

Re-Subscribing

If you opt out and wish to re-subscribe later, you may:

• Text JOIN to (855) 771-4672
• Sign up again through our website at flexfireleds.com

Text HELP

Reply HELP to any Flexfire LEDs text message to receive:

• Program name and description
• Customer support phone number
• Website link for assistance
• Opt-out instructions

Customer Support

Customer service is available Monday through Friday, 5:00 AM - 4:00 PM, Pacific Time.

Flexfire LEDs respects your time. We send text messages only between 8:00 AM and 8:00 PM in your local time zone.

We determine your time zone based on your phone number's area code or your account information.

If you add items to your shopping cart on flexfireleds.com but do not complete your purchase within one (1) hour, you may receive a cart reminder text message.

These reminders are part of the Flexfire LEDs SMS Alerts program. You can opt out of all messages, including cart reminders, by texting STOP at any time.

Your privacy is important to us. Our collection, use, and protection of your personal information in connection with our SMS program is governed by our SMS Privacy Policy.

Key Privacy Points

• We collect your phone number, name, and related information to send you text messages
• We do not sell, rent, or share your phone number or SMS opt-in consent with third parties for their marketing purposes
• Your consent to receive messages from Flexfire LEDs is not transferable to other businesses
• We use industry-standard security measures to protect your information
• You have the right to access, correct, and delete your personal information

For complete privacy information, please review our SMS Privacy Policy.

All content in Flexfire LEDs text messages, including text, images, logos, trademarks, and promotional offers, is the property of Flexfire LEDs, Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute message content without permission.
• Use Flexfire LEDs trademarks or logos without authorization
• Forward promotional offers in violation of their terms

Terms of Offers

Promotional offers, discount codes, and special deals sent via SMS are subject to the terms and conditions specified in each message or on our website. Unless otherwise stated:

• Offers may not be combined with other promotions
• Offers have no cash value
• Offers are subject to product availability
• Offers may be modified or discontinued at any time
• One use per customer unless otherwise specified

Exclusive SMS Offers

Some promotions may be exclusive to SMS subscribers. By participating in our SMS program, you may receive offers not available through other channels.

You agree to indemnify, defend, and hold harmless Flexfire LEDs, Inc. and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Your provision of inaccurate information
• Any unauthorized use of your mobile device

Flexfire LEDs reserves the right to modify these Terms at any time. If we make material changes that affect your rights:

• We will notify you by text message before the changes take effect
• Your continued participation in the SMS program after notification constitutes acceptance of the modified Terms
• If you do not agree to the modified Terms, you may opt out at any time
• Any unauthorized use of your mobile device

The "Last Updated" date at the top of these Terms indicates when they were most recently revised.

Flexfire LEDs reserves the right to modify, suspend, or discontinue the SMS program (or any part thereof) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the program.

Governing Law

Flexfire LEDs reserves the right to modify, suspend, or discontinue the SMS program (or any part thereof) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the program.

Informal Resolution

Before initiating any formal dispute resolution, you agree to contact us at info@flexfireleds.com to attempt to resolve any dispute informally. We will attempt to resolve the dispute within 30 days.

Jurisdiction

Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Orange County, California. You consent to the personal jurisdiction of such courts.

Class Action Waiver

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

These Terms, together with our SMS Privacy Policy, constitute the entire agreement between you and Flexfire LEDs regarding the SMS program and supersede all prior agreements and understandings.

If you have questions about these Terms, please contact us:

Customer service is available Monday through Friday, 5:00 AM - 4:00 PM, Pacific Time.